Welcome to Forex Fusion!
We prioritize your satisfaction and have created this transparent Return & Refund Policy to make sure you feel secure while using our products and services.
1️⃣ Eligibility for Refunds & Returns
Forex Fusion offers both digital products (like EAs, indicators, trading tools) and may offer physical products in select cases. Refund eligibility depends on the product type:
🧠 Digital Products (EAs, Indicators, Tools)
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Refunds are only available within 14 days of purchase.
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You must have encountered significant technical issues that couldn’t be resolved by our support team.
📦 Physical Products (if applicable)
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Eligible for return or refund if received damaged or defective.
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Must be reported within 7 days of delivery with evidence (photos/videos).
2️⃣ How to Request a Refund
Start your request by emailing us at support@forexfusion.org with:
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Your Order Number
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A detailed description of the issue
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Relevant screenshots or videos
We’ll follow this process:
✅ Step-by-Step Resolution
| Step | Timeline | Action |
|---|---|---|
| Step 1 | Within 2 business days | Acknowledge your request |
| Step 2 | Within 5 business days | Troubleshoot and resolve the issue |
| Step 3 | If unresolved | Refund will be initiated |
📌 Note: Repeated refund requests may be flagged. Forex Fusion reserves the right to reject refunds in case of suspected abuse.
3️⃣ Refund Timeline
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Once approved, your refund will be processed to the original payment method.
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Refunds usually reflect within 5–10 business days, depending on your bank/payment provider.
4️⃣ Non-Refundable Items
The following cannot be refunded:
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Discounted or promotional items
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Gifted or bundled software
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Services already completed (e.g. consulting, 1-on-1 sessions, or custom setups)
5️⃣ Exceptions & Special Cases
We know that life is unpredictable – if you believe your case deserves special attention, just talk to us.
We’ll review exceptions case-by-case, because your satisfaction matters.
💬 Need Help?
Our support team is just one click away!
👉 Email us: support@forexfusion.org
Last Updated: June 10, 2025
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